15 Oct Welcome Everyone!
I would like to welcome you to our website, there are some areas in which we are trying to fix at the moment because this is all new. If you do have any questions please do not hesitate to email us at firstname.lastname@example.org
Here are some questions people have already asked me:
Q: If I have bulk photos does the price change?
A: Yes, the cost of the website only reflects pricing for general image restoration and photo scanning. What happens is that once we have your order, we will contact you with the final cost.
Q: How long do I have to wait for my photos?
A: Once we have your photos and depending on the number of photos you have, it can take any where from 2-3 weeks, but again it really is the number of images that we receive. We have had projects that can take up to 3-6 months.
Q: What happens to my photos after you are done scanning them and processing them?
A: Each photo is handled with the best care possible, and our goal is to return the photo in the same condition it came to us in. There are times when extracting images from a photo album can be very delicate, this is why it can take some much time, but keep in mind during this process if we come across something that could damage the photo we will let you know, and back away from it until we can get with you if the image is important enough to risk further damage. Once we have completed this step the images are returned to you intact.
Q: Is it possible to repair water damaged photos?
A: Yes, it is possible but depends on the condition of the images. Water damage is something we take great care in trying to save the images. Water can cause the images to be stuck together, and in some cases, you almost must destroy the image in order to save it. Therefore, we go over this with you during our consultation to let you know if they can be saved or not.
Q: Do you guys offer family websites or even setting up family Facebook pages?
A: Yes, we do, we do recommend if you are going to use Facebook that you use Groups and you can make it private and you can share all your images to family and friends who you allow. We just work with you on getting your memories uploaded in the way that is comfortable for everyone. If you are looking to build a family website, we can help you as well with that start to finish.